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  You are here > About Velocity > What people say about us

What people say about us

What people say about us
Andrew Gent
"Dear Sir.

I am writing to you to extend my sincere thanks for the courtesy and help shown to me yesterday, 13th April.

I called in at the shop to see if I could purchase a replacement chainring bolt for the one that had gone AWOL on my way to work that morning. Despite the bike not being an Orbea or franchised item or one that I purchased from you,  I was given FOC a used item, for which I was more than grateful and totally unexpected and able to fit immediately to continue my ride home.

Therefore I have put a couple of pounds into the tin for my charity cycle ride next month

Rest assured, when my wet weather bike, which is an Orbea Enol 2006 model, starts getting a bit past it I shall be in to purchase a new one.

Once again, many thanks and please extend my gratitude to all the staff.

Yours Sincerely".
 


John Hills
"Mike, Tina and all at Velocity,

I just wanted to drop you a line to let you know how very pleased I am with my Maxima. Now that I am starting to use it more (managed a ride out to chichester and back today!) the bike is beginning to show me its superb qualities and character. It inspires confidence in me with its handling and it seems to enable me to climb more efficiently too. However, it is early days yet - I mustn't get too carried away!

Buying a bike such as this requires a lot of trust, as it is not really possible to know 100% whether it will feel right. You provided me with lots of reassurance from the start and I have to say, judging by the way it rides, your confidence in the brand is well founded. Your guidance on wheels and components was also spot on and has led to a bike that feels just right for me.

I know its a bit of an overused statement, but this bike literally fits me like a glove. The made to measure service and the 'made in Italy' badge really do deliver.
I am so looking forward to many happy years riding the Maxima!

May I say a big thank you for your superb service and wish you all the very best with the shop in the future. I will certainly be using your services and will be recommending you to fellow cyclists.

With best regards".
 

 
Ian Telfer
"I attended one of your evening on bike maintenance  last month (18th). I would just like to say not only was it a fantastic evening of instruction but it dispelled so many myths. You are true professionals to your trade.
Thank you, kind regards"
 

 
K2col Google Maps
"Best in Portsmouth- The only 'proper' bike shop in Portsmouth that I am aware of, Velocity is where I go for any serious workshop jobs, like headset installation and wheel tension & truing. Very knowledgeable, enthusiastic staff."
 

 
R J F Buckland (Commander Royal Navy)
Charity cycle ride from John O'Groats to Lands End in aid of help for Heroes
"On behalf of our team, may I thank you for providing superb support to our JOGLE ride. Your unselfish style sets the standard in the area and we really do appreciate the ends you went to on our behalf to ensure that we would be capable of maintaining our bikes en route. Fortunately we only suffered one punture and the perfect weather ensured that bike cleaning was kept relatvely simple!!
 
Many thanks also for the loan of the bike bar which ensured that transporting the bicycles was a safe and secure evolution; with hindsight we now recognise how vital this simple piece of kit was to our ride!
 
To date we have raised somewhere in the region of £5000 for H4H! Renewed thanks from a very grateful team."
 

 
Phil Burton
"Please pass on my thanks to Viner for producing a fantastic frame for me. I believe the service provided was on par with that only a pro cyclist would expect.
 
I requested a specific frame with non standard dimensions and to take into account my riding style statistics. What they have produced meets all those requirements at a surprising low weight and a very competitive cost.
 
It is extremely rigid giving an excellent response both on the climbs and in sprints and is superbly finished with a striking paint job. I have to admit I intended to use it as a training bike that would do the frame an injustice and I now look forward to using it to race with.
 
My complements must go to the bike build and set by Mike and Steve at Velocity Bikes, they have got the new position I was looking for spot on. Thanks again, all the best."
 

 
Richard Millard
"I recently had new Bontrager wheels fitted to my Cannondale, an upgrade which you suggested some time ago. The bike is a revelation…Much quicker uphill and downhill…and the ride is better too (deeper rims?) as well as feeling a lot more secure. The new brakes are a great improvement on the standard Cannondale rubbish originally fitted.
 
Following your advice I also sanded off the bubbles to find some powdery aluminium underneath and I have painted this over in a blue that doesn’t match at all, but does the job…so perhaps a re-spray is the next treat for this bike.
 
One happy rider!"
 

 
Mike Fair
"After only three weeks from ordering the bike, it was now complete and ready for collection. To my joy not only did the bike look better than imagined, but it weight in at a mere 7kg which was an unexpected bonus at this price.
 
My first impression when riding was how the bike fitted me and my riding style, there was no need for any adjustments or fine tuning. That combined with the superb build quality, gave me complete confidence to put the bike through its paces. The Shimano Dura Ace groupset was smooth and precise and the Viner Epicus carbon frame felt stiff and competent but not twitchy, whilst still able to absorb the roads potholes.
 
My one criticism of the bike was that it did not excite or involve the rider, that is until I got onto the winding country roads then the bike took on a new dynamic. You could feel that the frame and components were all well matched making the bike rapidly respond to the road and your needs, acceleration and braking was immediate and reassuring making the riding experience exciting and professional.
 
To sum this bike has exceeded my expectations and this is testament to the time and effort put into each bike produced by Velocity Bikes. Their knowledge and experience produce bikes that not only perform well but look good too. My deepest thanks to Steve and all the Velocity Bikes, who made me, feel very welcome.
 
May I wish you all every success for the future. Many thanks."
 

 
Canon
"Ive been able to spend some time on my bike over the weekend and this morning and I wanted to let you know how pleased I am. It is like riding a completely new bike you have done a fantastic job.

Thanks very much"



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